Guides and answers
Engage
Feedback, habits, objectives, recognition, and engagement
Resources
48 guides and articles.
Feedback5
Habits4
Objectives10
Creating an Objective in Engage
BeginnerHow to Write Good Objectives and Measurable Key Results
BeginnerKeeping Objectives Current: Stale Objectives and Nudges
BeginnerReading the completed objectives heatmap on your Team Dashboard
BeginnerRelated objectives: parents and sub-objectives
BeginnerUpdating Key Results and Checking In
BeginnerUsing AI to draft objectives
BeginnerUsing your Objectives board day to day
BeginnerAdministering OKRs: Health, Seasons, Rollover and Summaries
IntermediateLinking a Key Result to an External Goal
IntermediateOne-on-Ones1
Recognition7
Talent3
Dashboard3
Admin & Setup4
General11
Choosing how Engage notifies you
BeginnerCompleting your first sign-in setup
BeginnerEditing your profile and photo
BeginnerGetting started with Engage
BeginnerGetting started with Mentoring in Engage
BeginnerHow to Understand Your Lead360 Emails
BeginnerLead360º Frequently Asked Questions
BeginnerReplaying the Engage tour and seeing what's new
BeginnerScheduling a vacation in Engage
BeginnerTroubleshooting sign-in to Engage
BeginnerUsing Engage on a shared kiosk
BeginnerFAQs
27 questions answered.
Are my responses really anonymous?
Your ratings of colleagues are only ever shown combined with others, and a habit needs at least 3 raters before any score appears. Engagement, Quick Pulse and open-ended answers are anonymous too. eNPS answers, MVP nominations and some follow-up feedback can carry your name.
Read the full answerCan I change a key result after the objective is created?
Yes. Open the objective, press Edit, and change the name, kind, direction, target, unit, starting value or owner of any key result, or add and remove rows.
Read the full answerCan I mark a key result as complete?
Yes. A milestone has a Mark done toggle on the objective page and on the check-in card. A metric completes on its own when its value reaches the target.
Read the full answerChecking and changing someone's feedback circle
Admins and managers open Circles in the left menu, pick a person and click Manage circle to see who gives them feedback, accept suggestions, and add or remove providers.
Read the full answerDoes a milestone count toward the objective's completion?
Yes. A milestone reads 0% until it is marked done and 100% after, and it is averaged in with the metrics.
Read the full answerFinding feedback circles that need attention
Open Circles in the left menu and turn on the Network issues filter to list everyone whose circle is too small to unlock feedback. Other filters catch missing managers, stale providers and oversized circles.
Read the full answerHow do I change the language Engage uses?
Open Account Settings, choose a language under Language & timezone, and select Save changes. Engage supports English, Spanish, French, Canadian French, German, Brazilian Portuguese and Chinese.
Read the full answerHow do I see who changed a key result?
Under each metric on the objective page: the small chart shows the values it has been through, and the note names who made the last change and when.
Read the full answerHow do I send feedback about Engage to Humareso?
Choose Give Us Feedback in the Help section of the left navigation, or Give us Feedback in your account menu, and fill in the short form.
Read the full answerHow do raffle tickets work?
If your organization runs a raffle, every completed feedback deck earns you tickets that enter you into a prize drawing. A full deck can also unlock a bonus wheel spin for extra tickets.
Read the full answerMy score is low. What now?
Open the habit from Habits > My Habits to see which behaviors are pulling it down, read the How to Improve tips, and select Request feedback to ask your providers for written suggestions.
Read the full answerSending a suggestion from your feedback cards
Sometimes your feedback deck includes a card asking how your organization could improve your employee experience. Type an idea and select Send, or select Skip. Your name is not attached.
Read the full answerWhat does "Stale" mean on an objective?
No check-in answer and no key result update for two check-in intervals, at least 14 days. Answer the check-in or move a key result to clear it.
Read the full answerWhat does the down arrow next to a target mean?
The key result is a decreasing metric. Progress is measured from where it started down toward the target, so a lower number is better.
Read the full answerWhat happens to my objectives when a season ends?
Depending on your organization's setting, you are asked to carry forward, complete or abandon each open objective, or Engage carries them forward for you.
Read the full answerWhat happens when I unsubscribe from Engage emails?
The unsubscribe link in an Engage email turns off your feedback reminder emails and texts, and your HR team is told that you unsubscribed. Security emails still arrive, and other notifications are managed in Account Settings.
Read the full answerWhat is Lead360º?
An overview of Lead360º, Humareso’s multi-rater leadership feedback program built around the competencies of each leader’s role.
Read the full answerWhat is the Data Privacy Agreement in Engage?
Some organizations ask you to accept a Data Privacy Agreement before using Engage. It is your employer's privacy notice explaining what personal data Engage processes and why. You must accept it to continue.
Read the full answerWhen Engage asks if you want to stop giving feedback
If you answer Don't Know three times in a row about the same habit or the same person, Engage asks whether to keep sending you those cards. Choose Continue to Give Feedback or Stop Giving Feedback.
Read the full answerWho can update a key result?
The objective owner, creator and stakeholders, the key result's own owner, the owner's team manager, and organization administrators.
Read the full answerWho should give me feedback?
Choose people you work with several times a week, including your manager, peers and any direct reports. You need at least 3 for a habit to unlock; aim for 5 to 8. Lead360 participants need at least 5, ideally around 8.
Read the full answerWhy can't I type a value into a key result?
Either you are not allowed to edit that objective, or the key result is linked to a goal on another platform and Engage reads the value from there.
Read the full answerWhy does Engage say I need to upgrade?
Your organization is on the free plan, which limits team members, habits, objectives and review cycles, and does not include Premium features like Lead360. An admin can upgrade or start a Pro trial to lift the limits.
Read the full answerWhy does an Engage feature show an "Unlock" page?
Your organization has not turned that feature on yet. The page explains what the feature does and how to ask about it. Once it is turned on, the same link opens the feature itself.
Read the full answerWhy does my objective show 0% complete?
Because no key result has moved yet, or because the key results have no targets. Give each metric a target and a current value, and mark milestones done as they land.
Read the full answerWhy you have no feedback cards right now
When your deck is empty, the Feedback page says you are all caught up and shows when your next cards are expected. New cards arrive on your organization's schedule.
Read the full answerWhy your habit score has not appeared yet
A habit stays locked until enough people have rated enough of its behaviors. Once it unlocks, your first score arrives with the next weekly update, and the habit page shows a score once it has at least 4 answers from the last 90 days.
Read the full answer