Why your habit score has not appeared yet
A habit stays locked until enough people have rated enough of its behaviors. Once it unlocks, your first score arrives with the next weekly update, and the habit page shows a score once it has at least 4 answers from the last 90 days.
Engage does not show a habit score until it has enough feedback to be fair to you. Until then the habit is locked and Engage shows how close it is.
What unlocks a habit
A habit unlocks when all three of these are true:
- Enough answers. You need a number of scored answers equal to the habit's behaviors multiplied by 1.5, rounded up. A habit with 4 behaviors needs 6 answers. Your organization can change the 1.5. Don't Know answers do not count.
- Enough people. At least 3 different feedback providers must have rated you on it. (If your organization runs Lead360, it may set its own number.)
- Every behavior covered. Each behavior in the habit needs at least one score.
Where to see your progress
On Habits > My Habits, locked habits are listed under Collecting Data with a progress bar and a line such as 4 of 6 responses · 2 raters.
On your home dashboard, a locked habit may say:
- Not enough feedback providers, (have 2, need 3): add people to your circle.
- We've collected 60% of the responses needed to unlock this habit: keep waiting, answers are coming in.
- We're still collecting data, check back soon!: you have the answers and raters, and Engage is waiting on a score for every behavior.
Unlocked, but no score yet
Unlock checks run every night, but scores are written by a weekly update. In between you see Score pending and Unlocked! Your first score arrives with the next weekly update. When it arrives, Engage celebrates with You've unlocked a new habit score! and a short note about where you landed. The highlight on the newly unlocked habit clears once you open it.
Score shown, then "Collecting Feedback"
On a habit's own page, Engage also needs at least 4 scored answers from the last 90 days before it shows the number. If recent feedback is thin, you see Collecting Feedback and how many more answers it needs, for example 2 more answers on this habit to score. Older answers fade out of your score over about 90 days.
Speed it up
- Make sure you have at least 3 active feedback providers, ideally more. See Who should give me feedback?
- Ask the people in your circle to answer their cards.