How to Follow Up With a Lead360 Participant and Their Feedback Providers

When a participant stalls, the cause is usually their feedback providers. This guide shows you how to see who is responding and how to send a reminder.

Before You Begin

• Role. You need the Administrator role or the Can Configure permission.
• A participant with providers. Providers appear once the participant has picked them during setup.

Checking a Participant’s Providers

Open the participant

1. Open the cohort from the Lead360 admin area.
2. Click the participant’s row in Participants.
3. Read the phase badges at the top, for example Ongoing feedback and Results unlocked.

Read the response totals

1. Find Feedback circle response