How to Copy Other Case Contacts on a Message

When you start a new message to the leave team about a case, you can include other people already on that case. They get a copy so everyone stays in the loop.

Copy Others on a New Message

1. Open your case and select Message us. You can also select Message us from Messages.
2. If you started from Messages, choose the case under About a case (optional).
3. Under Include others from this case, tick each person you want to copy. Each name shows their role, such as Manager, Requestor, or HR partner.
4. Type your message.
5. Select Send.

What You'll See

The Message Humareso Leave dialog lists only people already on the case. You do not see or type their email addresses; Leave fills them in for you.

Common Scenarios

• You do not see Include others from this case. No one else on the case can be copied, or you have not chosen a case yet.
• You choose No specific case. The message goes to the leave team only.
• You want to add someone who is not on the case. Ask the leave team in your message.

Tips

• Do not include anyone on a message that contains medical details they should not see.