Why Leave Signed Me Out

Leave keeps you signed in while you use it, and refreshes your session in the background. Sometimes it still asks you to sign in again. This is a security measure, and nothing about your case changes.

Why It Happens

• Your session expired. Sessions do not last forever. After a long time away, Leave asks you to sign in again.
• You signed out of another Humareso app. Humareso apps share one sign-in on the same browser.
• Your browser data was cleared. Clearing cookies or site data, or using a private window, removes your sign-in.
• You switched browsers or devices. Each browser needs its own sign-in.
• Your account changed. If your access was changed or your account was switched off, you may not be able to sign back in.

Sign Back In

1. Go to leave.humareso.com.
2. Enter the email address on your account.
3. Open the secure sign-in link we email you, in the same browser.

You return to Leave. If you were on a specific page, Leave tries to take you back to it.

Common Scenarios

• You are signed out every time you close the browser. Check whether your browser clears data on exit or you are in a private window.
• You see "Sign-in failed" or "Access denied" after signing in. See How to Fix "Sign In Failed" or "Access Denied" in Leave.
• Your account was deactivated. See My Leave Account Is Deactivated.
• You cannot open your work email. See How to Sign In with a Personal Email.