Provide Employee Data for Eligibility

FMLA eligibility runs on facts only your side holds: hire date, hours worked in the trailing 12 months, worksite headcount, and schedule. Until those arrive, the case can’t move — and the 5-business-day notice clocks are ticking behind it.

How the ask arrives

• Email with a secure form link — sent automatically when a case starts waiting on employee info. The form asks only for what’s missing.
• The “Action needed from you” panel on your Company Dashboard — click the case and complete its data-collection card.
• A direct HRIS request — sometimes the team asks for an