Leave & PTO
Beginner
My Case Says "Merged
What a Merged case status means and where to find your leave now.
A case marked Merged was combined with another case for the same leave. This usually happens when the same leave was requested twice. Nothing is lost; the work continues on the other case.
What It Means
- The merged case is closed for good. It no longer moves through stages.
- The other case is the one to use. Dates, documents, and messages continue there.
- You do not need to submit anything again.
What to Do
- Go to My Cases.
- Open the active case for the same leave.
- Continue there: upload documents, read messages, and check status.
What You'll See
The status chip reads Merged.
Common Scenarios
- You cannot find the other case. Email leave@humareso.com with the case number of the merged case.
- A link in an older email opens the merged case. Use My Cases to find the active one.
- You think the cases should not have been combined. Message your leave team; they can review it.