How to Sign In with a Personal Email

Employers often switch off work email during a leave. A personal email that is confirmed on your account lets you keep signing in and getting updates while you are out.

How It Works

• Only confirmed addresses receive sign-in links. A sign-in link is a key to your account, so Leave only sends it to an address you have proven is yours, or to your account's main address.
• A personal email you typed on the request form is not confirmed yet. It is saved as a contact address, but it does not receive sign-in links or case updates until it is confirmed.
• If you enter an address that is on your account but not confirmed, the link goes to your account's main address instead. Leave tells you where the link was sent.

Sign In with Your Personal Email

1. Go to leave.humareso.com.
2. Enter your personal email address.
3. Open the secure sign-in link from that inbox.

This works only if your personal email is confirmed on your account.

Add or Confirm a Personal Email

1. While you can still open your work email, email leave@humareso.com or use Send us a message in Leave.
2. Tell the team which personal email you want to use.
3. The team checks with you and sets it up.

Do this before your work email is switched off if you can.

Common Scenarios

• You cannot open your work email and your personal email is not confirmed. Email leave@humareso.com from your personal address. The team verifies who you are and helps you back in.
• You get "Sign-in failed" or "Access denied". See How to Fix "Sign In Failed" or "Access Denied" in Leave.
• You see "We couldn't find your records". Nothing has happened to your leave. Contact the team so they can reconnect your account. See "We Couldn't Find Your Records": What It Means.