Leave & PTOBeginner

What do the case statuses mean?

By Jamie AquilaLast updated Jul 20, 2026

They track whose turn it is. Stages like Gathering info and Determining eligibility mean the team is working. Awaiting paperwork means we need something from you. Approved and On…

They track whose turn it is. Stages like Gathering info and Determining eligibility mean the team is working. Awaiting paperwork means we need something from you. Approved and On leave mean you are set, and Closed means you are back and wrapped up.