Feedback & Coaching
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Setting the Stage for Feedback
Learn how to create the right environment and mindset for productive feedback conversations — for both givers and receivers.
The environment in which feedback is given dramatically affects how it is received. This course focuses on the preparation and context-setting that makes feedback conversations productive.
You will learn how to choose the right moment, set expectations, and create psychological safety so that feedback leads to growth rather than defensiveness.
Course outline
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preparation
psychological safety
communication