Feedback & CoachingManagers

Coaching Through Low Scores

By Jamie Aquila3 lessons30 min

A guide for managers on how to approach team members with low performance or engagement scores with empathy, clarity, and a path forward.

When an employee receives low performance or engagement scores, the follow-up conversation is critical. Handled well, it can be a turning point for growth.

This course equips managers with strategies for approaching these sensitive conversations with empathy, gathering context, and co-creating improvement plans.

Course Outline

1Understanding Low Scores in Context10 min 2Having the Conversation10 min 3Creating an Improvement Plan Together10 min

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#coaching#performance#engagement#difficult conversations

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