How do I receive a password from a client?
With Keeper, we should no longer be receiving passwords from a client via email or other insecure means. Utilize the ONE-TIME SHARE feature in Keeper to request a password from a client for any system they wish to share.
One-Time Share
Time-limited secure sharing of a record with anyone even if they don't have a Keeper account.
Keeper "One-Time Share" provides time-limited secure sharing of a record to anyone without requiring them to create a Keeper account. One-Time Share is the most secure way to send confidential information to a friend, family member or co-worker without exposing information over email, text message or messaging.

One-Time Shares are secure by design, utilizing Keeper's Zero-Knowledge encryption. The record data is decrypted locally on the recipient's device using 256-bit AES and all requests to the server are signed with elliptic-curve cryptography (ECDSA).
Share links automatically expire at a time of your choosing, and they can only be used on one device. Even if you forget to un-share the record, it will expire and access will be revoked. As an additional layer of security, One-Time Shares are device-locked which means that only the original recipient is able to access the data. If the link is later opened up by a third party, or your email account is compromised, the link cannot be accessed, except on the original device.
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Share your wi-fi password to a guest
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Share an encrypted file with a family member
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Provide time-limited access to payment cards
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Share access credentials with a contractor
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Share an encrypted file with a co-worker
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Provide secure documentation or instructions
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QR Code
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Airdrop
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Email
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SMS
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Other out-of-band channels
The applications and uses for this are virtually endless. Any time you have a need to securely deliver data to a non-Keeper user, One-Time Shares are the perfect choice.
To generate a One-Time Share link, within the selected record, click Share > One-Time Share > Create a One-Time Share.


One-Time Share is only available on records created after April 26, 2021 when we published Record Types. If you're not seeing the One-Time Share feature, try creating a new record.
If you are an Enterprise user, the use of One-Time Share may be restricted by your Keeper Administrator.
Next, select when you would like the share link to expire from the dropdown menu and click Create Link.

If you would like to learn how to enable bidirectional functionality for the share, allowing the recipient to edit and upload files to the record, click here.
To share the link you can either provide the URL , copy the pre-written invitation (for sending additional contextual information to the recipient), or you can provide a QR code to the recipient to scan and view the record.

When the recipient of the share link opens the record, it will open in their web browser and be bound to their (one) device. The record access will automatically expire after the set amount of time.

After the record access has expired or if the sender has deleted it, the link will no longer be valid, and existing devices will no longer load the information.

To delete a One-Time Share, click the trash icon next to the share. This will immediately disable the share link. Expired shares will appear under the "Expired" tab.

Keeper's upgraded One-Time Share feature enables two-way sharing between Keeper users and non-users, providing a secure way of exchanging confidential information and files.
Bidirectional one-time sharing encourages seamless collaboration with the ability to collect signed documents, feedback or sensitive files and information from clients, contractors, legal times and anyone else without requiring them to create a Keeper account.
To utilize the bidirectional one-time sharing feature, begin by creating a one-time share as you normally would. Within the selected record, click Share > One-Time Share > Create a One-Time Share.

The sender can enter any customized instructions for the recipient within the record "Notes" field.
To enable the bidirectional sharing capabilities for the record, check the box next to "Allow recipient to edit record fields and upload files". Use the dropdown menu to select when you would like the share to expire and click Create Link.

If you are an Enterprise customer, the use of Bidirectional One-Time Sharing may be restricted by your Keeper Administrator.
Once the recipient receives the secure share link, they can then Click to Open to view the contents of the shared record.


The recipient can upload file attachments and enter any other requested information or notes.

Once the recipient clicks Save, the original record will automatically update within the sender's vault with the added files/information. The sender and recipient can continue to edit the record until the share link expires or once access is revoked.

Keeper One-Time Share is also available for iOS.
(1) Open the record you would like to share then tap Share > One-Time Share.
(2) Tap the Create a Share Link.
(3) Select a record access expiration from the provided options or select a custom date and time and tap Create.
(4) Once the share link has been created, select the method of delivery (QR Code, Airdrop, Email, SMS, etc.). When the recipient of the share link opens the record, it will open in their web browser and will be bound to their device. The record access will automatically expire after the set amount of time.

Keeper One-Time Share is also available for Android.
(1) Open the record you would like to share then tap Share > One-Time Share.
(2) Tap the add share icon in the lower right corner of your screen.
(3) Select a record access expiration from the provided options or select a custom date and time.
(4) Once the share link has been created, tap Share, Copy Link (to paste into a message) or the recipient can scan the provided QR code to view the record. When the recipient of the share link opens the record, it will open in their web browser and will be bound to their device. The record access will automatically expire after the set amount of time.
