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How do I receive a password from a client?

With Keeper, we should no longer be receiving passwords from a client via email or other insecure means. Utilize the ONE-TIME SHARE feature in Keeper to request a password from a client for any system they wish to share.

One-Time Share

Time-limited secure sharing of a record with anyone even if they don't have a Keeper account.

Overview
 

Keeper "One-Time Share" provides time-limited secure sharing of a record to anyone without requiring them to create a Keeper account. One-Time Share is the most secure way to send confidential information to a friend, family member or co-worker without exposing information over email, text message or messaging.

Create a One-Time Share in the Web Vault
 

One-Time Shares are secure by design, utilizing Keeper's Zero-Knowledge encryption. The record data is decrypted locally on the recipient's device using 256-bit AES and all requests to the server are signed with elliptic-curve cryptography (ECDSA).

Share links automatically expire at a time of your choosing, and they can only be used on one device. Even if you forget to un-share the record, it will expire and access will be revoked. As an additional layer of security, One-Time Shares are device-locked which means that only the original recipient is able to access the data. If the link is later opened up by a third party, or your email account is compromised, the link cannot be accessed, except on the original device.

Keeper One-Time Share
 
 
Use Cases
Consumer Use Cases
  •  Share your wi-fi password to a guest
  •  Share an encrypted file with a family member
  •  Provide time-limited access to payment cards
Business Use Cases
  •  Share access credentials with a contractor
  •  Share an encrypted file with a co-worker
  •  Provide secure documentation or instructions
Delivery Options
  •  QR Code
  •  Airdrop
  •  Email
  •  SMS
  •  Other out-of-band channels

The applications and uses for this are virtually endless. Any time you have a need to securely deliver data to a non-Keeper user, One-Time Shares are the perfect choice.

 
 
Create a One-Time Share
 

To generate a One-Time Share link, within the selected record, click Share > One-Time Share > Create a One-Time Share.

Share a Record
 
Create a One-Time Share
 

One-Time Share is only available on records created after April 26, 2021 when we published Record Types. If you're not seeing the One-Time Share feature, try creating a new record.

If you are an Enterprise user, the use of One-Time Share may be restricted by your Keeper Administrator.

Next, select when you would like the share link to expire from the dropdown menu and click Create Link.

 

If you would like to learn how to enable bidirectional functionality for the share, allowing the recipient to edit and upload files to the record, click here.

To share the link you can either provide the URL , copy the pre-written invitation (for sending additional contextual information to the recipient), or you can provide a QR code to the recipient to scan and view the record.

Copy the One-Time Share Link, Invite or Provide a QR Code
 

When the recipient of the share link opens the record, it will open in their web browser and be bound to their (one) device. The record access will automatically expire after the set amount of time.

One-Time Share Recipient View

 

After the record access has expired or if the sender has deleted it, the link will no longer be valid, and existing devices will no longer load the information.

Expired Access
Delete a One-Time Share

To delete a One-Time Share, click the trash icon next to the share. This will immediately disable the share link. Expired shares will appear under the "Expired" tab.

Delete a One-Time Share
Bidirectional Sharing

Keeper's upgraded One-Time Share feature enables two-way sharing between Keeper users and non-users, providing a secure way of exchanging confidential information and files.

Bidirectional one-time sharing encourages seamless collaboration with the ability to collect signed documents, feedback or sensitive files and information from clients, contractors, legal times and anyone else without requiring them to create a Keeper account.

To utilize the bidirectional one-time sharing feature, begin by creating a one-time share as you normally would. Within the selected record, click Share > One-Time Share > Create a One-Time Share.

Share a Record
 

The sender can enter any customized instructions for the recipient within the record "Notes" field.

To enable the bidirectional sharing capabilities for the record, check the box next to "Allow recipient to edit record fields and upload files". Use the dropdown menu to select when you would like the share to expire and click Create Link.

Allow Recipient to Edit and Upload
 

If you are an Enterprise customer, the use of Bidirectional One-Time Sharing may be restricted by your Keeper Administrator.

Once the recipient receives the secure share link, they can then Click to Open to view the contents of the shared record.

Click to Open the Record Details
 
Recipient's View of the Record Details

 

The recipient can upload file attachments and enter any other requested information or notes.

Editable One-Time Share with File Attachments

 

Once the recipient clicks Save, the original record will automatically update within the sender's vault with the added files/information. The sender and recipient can continue to edit the record until the share link expires or once access is revoked.

One-Time Share Record Details
 
 
 
iOS

Keeper One-Time Share is also available for iOS.

(1) Open the record you would like to share then tap Share > One-Time Share.

(2) Tap the Create a Share Link.

(3) Select a record access expiration from the provided options or select a custom date and time and tap Create.

(4) Once the share link has been created, select the method of delivery (QR Code, Airdrop, Email, SMS, etc.). When the recipient of the share link opens the record, it will open in their web browser and will be bound to their device. The record access will automatically expire after the set amount of time.

Keeper One-Time Share for iOS
Keeper One-Time Share for iOS
 
 
Android

Keeper One-Time Share is also available for Android.

(1) Open the record you would like to share then tap Share > One-Time Share.

(2) Tap the add share icon in the lower right corner of your screen.

(3) Select a record access expiration from the provided options or select a custom date and time.

(4) Once the share link has been created, tap Share, Copy Link (to paste into a message) or the recipient can scan the provided QR code to view the record. When the recipient of the share link opens the record, it will open in their web browser and will be bound to their device. The record access will automatically expire after the set amount of time.

Keeper One-Time Share for Android
Keeper One-Time Share for Android